Frequently Asked Questions
Everything you need to know about protecting your devices.
Are Catalyst cases compatible with wireless charging?
Yes, all of our latest case designs are engineered to be fully compatible with Qi and MagSafe wireless charging standards without removing the case.
What is the waterproof rating of your specialized cases?
Our waterproof series are rated IP68, meaning they can be submerged up to 10 meters (33ft) for a specific duration, providing industry-leading protection against water and dust.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day and overnight shipping options at checkout for urgent orders.
What is your return policy for electronics accessories?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund.
Do your cases come with a warranty?
Every Catalyst product includes a 12-month manufacturing warranty that covers any defects in materials or workmanship under normal use.
How do I verify if a case fits my specific device model?
You can find your device model in your settings menu. Please check our 'Size Guide' on each product page to ensure a perfect fit before purchasing.